Sub-Processors
MooCommerce AS (“MooCommerce”) uses certain sub-processors (including members of MooCommerce and affiliated and associated companies, as listed below) to assist it in providing MooCommerce services.
MooCommerce generally requires its sub-processors to satisfy equivalent obligations as those required from MooCommerce (as a Data Processor) as set forth in MooCommerce’s Data Processing Agreement (“DPA”). Third-party service providers that incidentally have access to Your Service Data in Innovation Services and are used to provide specific features or components of the product outside of the core hosting of Service Data, are regularly reviewed by MooCommerce to ensure they work towards implementing each of the standards described in this Section.
Sub-Processor | Processing Type | Processing Description |
Mailchimp | Email Communications | Mailchimp is used for email marketing or sending out newsletters. Name and email can be shared with Mailchimp. |
BankID AS | Electronic user identification | BankID is an electronic identification solution that allows companies, banks, organizations, and government agencies to authenticate and conclude agreements with individuals over the Internet. |
Monday.com Ltd | Electronic user identification | work OS that powers teams to run processes, projects, and workflows in one digital workspace. |
Zendesk, Inc. | Support Services | Zendesk is a service-first CRM company that builds software designed to improve customer relationships |
HotJar Ltd | Analysis and Marketing | Data collection and advanced analytics |
SAK Websolution Pvt. Ltd. | Development | Development, integrations, and marketing activities |
Cloudways Limited | Web Hosting | Cloud hosting, a service for hosting |
Facebook Ads | Advertising | Social media analysis and marketing |
Instagram, ADS | Marketing | Social media marketing |
Hubspot | Marketing | platform of marketing, sales, customer service, and CRM software—plus the methodology, resources, and support—to help businesses grow better. |
Google Analytics | Analytics | Google Analytics is used for traffic analysis. IP addresses and visitor patterns are stored. |
Slack (USA) | Communications | web-based communication platform. used, among other things, for internal communication. |
Digital Ocean,Inc. | Web Hosting | Our website, www.moocommerce.com, is located on Digital Ocean’s servers in the USA. Information registered on www.moocommerce.com will be stored at Digital Ocean, Inc. |
Vipps | e-Commerce | When ordering Vipps, information such as your e-mail address and name will be shared with Vipps to initiate the ordering process. |
Klarna | e-Commerce | When ordering Klarna Checkout, information such as e-mail address, name, and telephone number will be shared with Klarna to initiate the ordering process. |
Gsuite by Google | Email Communications | Gsuite by Google is used, among other things, for handling e-mail and documents (on G Disc). These systems store information, and Google may also store documents or email correspondence on Gsuite. |
Amazon Cloud Services (AWS) | Data Centre | A data centre run by Amazon Web Services (AWS) in Ireland houses all of the data kept by our cloud-based services. |
Dintero | e-Commerce | When ordering from Dintero Checkout, information such as an e-mail address, name, or telephone number will be shared with Dintero to initiate the ordering process. |
Cloudflare | Security, Performance, and Analytics | Cloudflare’s processing services are intended to assist websites and applications in operating more efficiently and securely, as well as provide insights into their traffic and performance metrics. |
Linode | Cloud Hosting | Linode is focused on providing customers with flexible and configurable infrastructure and platform-level processing capabilities, thereby enabling them to operate their applications and services in the cloud. |
Hubit | The iPaaS solution from MooCommerce. | It allows for integration with a variety of systems, including CRM, ERP, e-commerce, and other business applications. The platform’s drag-and-drop interface for constructing integrations enables businesses to create custom integrations swiftly and easily. |
How to Subscribe to Receive Notification of Change in
Sub-processors:
Suppose you are a current MooCommerce customer with a data processing agreement in place with MooCommerce. In that case, you may subscribe to receive notifications of new sub-processor(s) for each applicable MooCommerce service before MooCommerce authorises any new sub-processor(s) to process personal data in connection with the provision of the applicable service.
You can subscribe to receive email notifications for changes to MooCommerce sub-processors by emailing the following information to post@localhost:
- Customer Name
- Customer Address
- Executed copy of the Customer-MooCommerce data processing agreement
To edit your email notification information, please re-submit a request to post@localhost with the title “Change in Contact Information” to MooCommerce.
Right to Object to a New Sub-processor:
A customer with a data processing agreement in place with MooCommerce may object to MooCommerce’s use of a new sub-processor by notifying MooCommerce promptly in writing within ten (10) business days after receipt of MooCommerce’s notice in accordance with the mechanism set out above. Suppose you object to a new subprocessor, and that objection is not unreasonable. In that case, MooCommerce will use reasonable efforts to make available to you a change in the applicable service or recommend a commercially reasonable change to your configuration or use of the applicable service to avoid processing of personal data by the objected-to new sub-processor without unreasonably burdening you. If MooCommerce is unable to make such a change available within a reasonable period, which shall not exceed thirty (30) days, you may terminate the applicable order form(s) with respect only to those service(s) that cannot be provided by MooCommerce without the use of the objected-to new sub-processor by providing written notice to MooCommerce at:
MooCommerce AS
Organisation number: 931 435 949
Address: Industriveien 6, 1461 LØRENSKOG.
Email: post@localhost
Sub-processors of MooCommerce AS are listed on moogruppen.no